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Workshops and training sessions |
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Get fit for operating your CRM.
This is best done with movento's specialists. Introductory training courses, overview courses, coaching - all proven methods for bringing you up to the current state of knowledge and getting you fit for the tasks ahead. We have mastered method for communication the necessary expertise to you. Thus we can also tailor our implementation services to suit your needs and desires. From strict coaching to a nearly turn-key project. Work with us to definine efficient training and workshops for yourself, management, the project group, the key users or the end users. | User group | Possible units (examples) | | Top management | - CRM philosophy
- CRM strategy
- CRM overview
| | Management | - CRM philosophy
- CRM strategy
- CRM overview
- Processes in the system
| | Project management | - CRM philosophy
- CRM strategy
- CRM overview
- Processes in the system
- System operation in detail
- If necessary, customizing
| | Project group (department) | - CRM strategy
- CRM overview
- Processes in the system
| | Project group (IT) | - CRM strategy
- CRM overview
- Processes in the system
- System operation in detail
- Technical relationships, dependencies
- Special courses depending on the modules
- Coaching and briefing on initial download
- Coaching for customizing
| | System management | - CRM overview
- System operation in detail
- Technical relationships, dependencies
- Special courses depending on the modules
- Coaching and briefing for system design
- Coaching and training for error handling
| | Administration | - CRM strategy
- CRM overview
- Processes in the system
- System operation in detail
| | Key users | - CRM overview
- Processes in the system
- System operation in detail
- Train-the-Trainer
- Train-the-Multiplier
- Changed processes in the company (change management)
| | End users | - CRM overview
- Processes in the system
- System operation in detail
- Changed processes in the company (change management)
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With movento you always have the right amount of expertise. |
