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Nilfisk-Advance S/AManufacturing Industry
At a glance
- Strategy and process advising with analysis of the actual and target processes in the areas of business partner management, sales, and service
- Introduction of modern sales and service processes based on SAP CRM 2007 and SAP ERP
- Integration of the existing offline application for the mobile sales force
- Complete integration of SAP CRM into SAP ERP (finance and logistics processes) as well as integration of the existing offline application Incorporation of the external service technician solution (Multimark) into the SAP CRM and ERP processes
- Implementation of SAP Sales with Account, Activity, and Opportunity Management (public bidding and project business), offers and display of sales documents, as well as order recording with "available-to-promise" checking, plant-finding, pricing, etc.
- Introduction of SAP CRM Service with service orders, service reports, and contracts, etc.
- Data migration from the inventory systems
- Europe-wide integrated processes for the optimization of sales and customer service
- Better international cooperation
- Detection of savings potential
- SAP CRM 2007 with Sales and Service Scenario
- SAP ERP R/3